Interactive and Experiential Training: When Learning Gets Real

Interactive and Experiential Training: When Learning Gets Real 07 Jun. 2024 - Posted by: Punam Agarwal


In the dreary landscape of corporate training rooms, where PowerPoint slides are the reigning monarchs and yawns are as common as oxygen, a revolution is brewing. Imagine a world where training isn’t synonymous with boredom, where the learning process is as exhilarating as a roller-coaster ride. Welcome to the realm of interactive and experiential training, where real-life examples and a dash of humor make education an adventure rather than a chore.

Training with a Twist: The Interactive Experience

Imagine attending a sales training session not in a sterile conference room but in a simulated marketplace buzzing with “customers” (a.k.a. your colleagues). This is interactive training in action. It’s like playing a video game, except you’re the protagonist, and the game is rigged to make you better at your job.

I remember a simulated training done by Emirates to train air crew in handling situations like terrorist hostage or landing in water. I enjoyed participating in it and remember it till date.

Take Deloitte, for instance. They adopted a game-based training module called “Virtual Office,” where employees navigate through a virtual office environment, making decisions that impact their progress. Not only did this boost engagement, but it also allowed employees to practice real-world scenarios in a risk-free setting. As one Deloitte employee put it, “It’s like SimCity, but instead of building cities, I’m building my career. Plus, no natural disasters – unless you count my boss’s surprise quizzes.”

Learning by Doing: The Experiential Advantage

Interactive training’s fun cousin, experiential training, takes it a step further. Here, the world is your classroom. Picture a leadership training session that’s more like a survival reality show. Participants are dropped in the wilderness (metaphorically speaking) and must work together to “survive” and “escape,” solving problems and demonstrating leadership along the way.

Google’s “Adventures with an Android” program is a stellar example. New hires are grouped into teams and given a set of challenges that mimic real-world issues the company faces. They brainstorm, debate, and implement solutions in real-time. As one new Googler noted, “It’s like ‘Survivor,’ but with more coding and fewer tribal councils.”

Real-World Impact: The Proof is in the Pudding

The effectiveness of interactive and experiential training isn’t just theoretical. It’s proven by numbers and the occasional incredulous gasp of “Wow, that actually worked!”

Consider the case of KFC in China. To improve the efficiency and engagement of their training, they developed a VR training program for new cooks. Trainees don a VR headset and enter a virtual kitchen where Colonel Sanders himself guides them through the cooking process. The result? Training time was cut from a whopping 30 minutes to just 10, and employee retention improved dramatically. One trainee quipped, “It’s like cooking with a ghost, but a really friendly one who’s obsessed with fried chicken.”

The Secret Sauce: Why It Works

Interactive and experiential training works because it taps into the very essence of how humans learn best: through doing and experiencing. It’s one thing to read about conflict resolution; it’s another to mediate a heated argument between two actors playing disgruntled employees in a training scenario.

As educational theorist John Dewey wisely noted, “Education is not preparation for life; education is life itself.” By making training immersive and engaging, organizations are not just preparing employees for their roles; they are integrating learning into the very fabric of their work lives.

Wrapping It Up: A Future of Fun Learning

In a world where the phrase “training session” often induces groans, interactive and experiential training is the superhero we didn’t know we needed. It swoops in, clad in virtual reality goggles and team-building challenges, turning tedious lessons into memorable experiences.

So, next time you find yourself dreading a training session, hold onto hope. You might just find yourself in a virtual kitchen with Colonel Sanders, or navigating a simulated corporate landscape where every decision feels like a high-stakes adventure. And who knows? You might even enjoy it – and learn something useful along the way.